Fingerprint is not working

[Juraij4455]

Hi am using Samsung s21plus .I had changed the display after that the fingerprint is not working. It is showing FINGERPRINT OPERATION CANCELED . Is there eni solution?

[ProgRidha]

Hi where did you changed the screen


Did u try soft reset your phone

Press and hold the volume down button and don’t release it.Now, press and hold the power key while holding down the volume down button.Keep both keys held down together for 10 seconds or more

(Soft reset won't delete anything)

[Samsung_specialist]

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/