Fingerprint Sensor - Galaxy S9+

[Infamous28]

My fingerprint sensor suddenly stopped working yesterday. I googled about it and tried various solutions but nothing works (cache cleared, removed existing fingerprints, safe mode boot).

Finally I found how to conduct a sensor test and the attached image is the result of the same.

Can anyone please help me understand what's wrong with my phone?

I am completely dependent on fingerprint I can't remember all my passwords. Please help.

[Anonymous]

I think suddenly hardware issue happened ...now once you can check either factory reset or by going to nearest service center

[Infamous28]

Ok, thank you.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that as you have tried all the steps, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Infamous28]

Thanks, will try that.