Original topic:

Finger print s24 plus

(Topic created on: 09-16-2024 09:08 AM)
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_manish
Active Level 8
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Galaxy S
When in pocket, it keeps on trying finger print and When I put out of pocket, it says swipe to unlock as finger print attempts exhausted. 
Any solution for this?
1 Comment
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that it is the normal concept of devices, when the screen touches clothes or skin and accidental touch protection is enabled on the device, some action will automatically happen. Same as the fingerprint sensor touches anything it misrecognizes due to unauthorised touch it will disappear for some minutes and again after some time will work as normal.

Warm Regards,
Samsung Customer Support

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