Finally i received buds 2 pro today Alhamdulillah

[SR39]

[Khansagul]

?

[Khansagul]

Can you plz help in filling the form
There is an option for old device option. What I should write there my new phone model or details about my previous phone ?

[SR39]

Put new phone details

[SR39]

And if the problem not solved then call to the customer care

[Khansagul]

New phone model name or IMEI number ? What details of new phone I should enter?

[SR39]

Check by left blank this option of old phone

[Khansagul]

It's mandatory

[SR39]

Then you should go to samsung outlet in your city .they helps you clear this process

[DrAhmedRazaMughal]

Can u please confirm about the courier service samsung use to deliver buds..

[SR39]

Leopards service