Original topic:

Fast charging not working on s8

(Topic created on: 07-17-2020 02:19 PM)
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Samsung21
Active Level 1
Options
Galaxy S
I've purchased galaxy s8 2017, since then the adaptive fast charging in a bit faulty. Now, the phone rarely gets fast charging. Every time I try to charge it, it charges slowly. This is very irritating specially when you are in a hurry and need a quick top up.
7 Comments
sksjarvis
Active Level 1
Galaxy S
there is setting inside device care to enable fast fast charg you might have disabled it . if u already tried it then its hardware issue
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Samsung21
Active Level 1
Galaxy S
Thank you for replying. I've already enabled that setting. There may be a Hardware issue.
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SabirMomin
Active Level 6
Galaxy S
I think it is not a hardware issue. when I was using S8, I faced same issue. My issue was solved by changing original another charging cable. you may try it.
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Samsung21
Active Level 1
Galaxy S
Ok
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Galaxy S
if u r using Samsung's adopter & cable and still facing this issue then check ur charging port, as the device is old dust take a place in ur charging connector, try to remove it by the use of a Needle carefully, and if service center is near to u go and tell them to clean charging port, there is no charge for it,
Samsung21
Active Level 1
Galaxy S
Ok
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cs_member9
Active Level 7
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Charge the device
Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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