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Original topic:

Fast charging issues😭

(Topic created on: 07-07-2020 10:11 AM)
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S10EUser23
Active Level 3
Options
Galaxy S
hi i recently got issues with fast charging with my s10e ,i already wiped catch and factory reset, After resetting it worked fine for 3-4 days and now its only cable charging,i used original accessories, tried several charger but nothing,help please😭😭😭 thanks
9 Comments
Maps_sam07
Moderator
Moderator
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Galaxy S

Please take the device to the service center to have it assessed by a technician.


Please visit the link below to locate a service center near you :

 

https://www.samsung.com/za/support/service-centre/

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S10EUser23
Active Level 3
Galaxy S
They factory reset it and it worked fine after 3 day ,the phone detects fast charging, but some times it on cable charge ,its on and off
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Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy S

Please ensure that your fast charging option is enabled as well : Settings>> Device care>>Battery >> Charging>> Enable fast charging 

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S10EUser23
Active Level 3
Galaxy S
yes its activated,😪i think its not hardware,i read many post on forum about charging issues
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Maps_sam07
Moderator
Moderator
Options
Galaxy S

Please take the device to the service center as soon as possible 

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S10EUser23
Active Level 3
Galaxy S
ok thanks for the help ,will let you know later
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suhana96
Beginner Level 4
Galaxy S
having the exact same issue
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S10EUser23
Active Level 3
Galaxy S
well , i figured out what was the issue, it was moisture,i clean the charging port and after 3 ,4 days it was back fast charging again... , try boot up on safe mode ,put the charger in , in moisture is dectected, jut clean it and let it dry
Cajee
Active Level 1
Galaxy S
Hi...
I'm also having problems with fast charging... it's my phone and not the charger because I've tested the charger with my wife's phone.....
Everything needed for fast charging is set right even charger is the original one that came with the phone...
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