Original topic:

False Internal storage information in Device Care

(Topic created on: 04-08-2020 10:21 PM)
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Guna0969
Active Level 2
Options
Galaxy S
Hi,

I am using Samsung Galaxy S9 plus with Android 10. I recently utilized 60Gb of my internal storage so moved all the files to external HDD.

However it still shows Photos and Videos for 2.2GB in Advanced section in Device Care. While selecting "Photos and Videos" under Advanced tab it take me to Samsung Gallery app but it has no files on it.

No Images and Videos under Device Care--> Storage

image


Selected Advanced --> Photos and Videos for 2.2GB

image

Pls provide your feedback
11 Comments
hedgehog
Expert Level 5
Galaxy S
ek baar device factory reset karlo cache clear karlo cache ke form mein image thumbnails save hote hain cache bahut jaldi jaldi fillup hota hai kyonki background mein apps chalte rehte hain
0 Likes
Anonymous
Not applicable
Galaxy S
0 Likes