Fail to update

[hashimpm]

Im using s20 fe 5g version. Im in uae, Samsung released a new update, but im unable to update my device. It is showing Network or server failure error message. Any body know the reason. 

[Samsung_specialist]

We are sorry to hear that and you can kindly download the Smart Tutor app. from Google play store then you can call us on our toll-free number 800-SAMSUNG (8007267864) (24/7 all weekdays) in order to
better help you remotely.