Original topic:

Facing issue with different application after February security patch update

(Topic created on: 03-06-2025 12:36 PM)
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manikantauppu
Beginner Level 3
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Galaxy S
I have been facing issue with different application no able to use the internet in my s24 ultra after the February security patch update which I have installed 2 days ago where I can see only meta and google application can use the internet and remaining else can't and also facing the issue if I am trying to play a video in offline or online where I can see the screen freeze and audio issue too when I play songs sometimes 

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Here you can see the issue with Google application unable to load the websites 


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You see I cannot use rapido application when I tried to use it . These is the kind of issue I am facing 


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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have mentioned that you are facing the issue with third party apps and if your device other application working fine with mobile internet, So we would request you kindly contact the respective helpline they will guide you regarding the exact information regarding this.

However, If still facing the same issue, kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Galaxy S
Facing Touch Issues After February Security Patch Update Mis Touches while typing and while using apps it's becoming very hard to use the device is it a hardware or a software issue this is my 2nd replacement piece S24 Ultra it's in warranty