Original topic:

Facing big problem on S20 FE

(Topic created on: 07-03-2022 07:30 PM)
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AtikulOpu
Active Level 1
Options
Galaxy S
After updating my phone restarting apps very frequently. Whenever I'm typing about this issues I lost my keyboard and refreshing the page very badly. 
2 Comments
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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AtikulOpu
Active Level 1
Galaxy S
Thanks for your valuable reply. I've followed your instructions but still no improvement. Please forward my message to the developers...
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