FINGERPRINT ISSUE

[MehulJain]

IT WAS WORKING FINE BUT FROM FEW DAYS ITS NOT RECOGNIZING MY FINGERPRINT AND EVEN IF REGISTER NEW ITS NOT ACCEPTING NOT EVEN OTHER FINGERPRINT ITS ACCEPTING SO KINDLY PROVIDE SOLUTION OR PROVIDE YOUR SUGGESTIONS 

Solutions i did

1.Removed and tried to add new didnt work

2.reset all settings

3.reset app preferences 

DEVICE - S20PLUS EXYNOS

[YaminsS23Ultra]

Did you use tempered glass or screen protector ?

[MehulJain]

Nope

[samfan156]

Try a clearcatchpartion and then add your fingerprint

[MehulJain]

Done didn't work

[samfan156]

Then go bro go to the service center 😶

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support