Esim not registered error

[SSPR1305]

Hi,

I am using S23 ultra. I have removed the physical sim card and using esim card. But I am getting the error as sim card not registered ,but I could see the signal of the network. Can anyone know how to resolve this error.

[Starbug]

You will have to wait for 72 hours for esim to get activated once you convert your physical sim to esim


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[Rohitcool]

Nope thats not the case in my case, I converted my physical sim to esim, whithin 1 hour my esim got activated!

[Starbug]

Depends on the service provider too

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to activate E-sim on your device.
Note: eSIM may not be available depending on the region, carrier, or model.

1. Open Settings and tap Connections → SIM manager → Add eSIM. When a mobile plan is found, follow the on-screen instructions to activate the eSIM.

2. If you have a QR code provided by your carrier, open Settings, tap Connections → SIM manager → Add eSIM → Scan the QR code, and then scan the QR code.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support