Hi! The Samsung Entertainer offer is usually part of Samsung Members benefits, but availability can vary by region and device. If you don’t see it under the ‘Benefits’ tab, it’s possible that the promotion has changed or isn’t currently offered for the Galaxy S25 in your region. I’d recommend keeping an eye on the Benefits section in Samsung Members, as new offers and promotions are updated there regularly.
We apologize for the inconvenience you're experiencing.
Please note that the Entertainment Code benefit is still available within the Samsung Members app. To help us resolve this issue, kindly follow the steps below and provide us with the IMEI number of your device:
Activate the phone
Insert and use a SIM card
Sign in with your Samsung account
Check the benefits section in the Samsung Members app
Change the phone’s language to English
Additionally, please clear the app cache by following these steps: Settings > Apps > Samsung Members > Storage > Clear cache
Once you’ve completed the steps above, kindly share a screenshot of the benefits section from the Samsung Members app for further verification.
