Original topic:

Empty benefits?!

(Topic created on: 01-23-2024 10:37 PM)
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PuRH2o
Active Level 1
Options
Galaxy S
Hi,why I dont have any promotions in  member's benefits?
It's empty page , shows only the rewards point I have, so I want to see my promotions and the entertainer code.
My device is s23 ultra, purchased on Samsung.com

2 Comments
Samsung_specialist
Community Manager
Options
Galaxy S

Kindly make sure that you are using a local SIM without VPN and logged in to a Samsung account in the Members app.

PuRH2o
Active Level 1
Galaxy S
I'm using 2 sim cards, I put the at local one as sim1, I don't use VPN at ll, still the issue, can't find any promotions, Is there another way to fix the problem?!
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