Edit top quick settings

[Vikram1501]

I am seeing a strange bug is one ui 8 on my s23. We are unable to save changes in top quick settings like adding icon/removing when selecting together. When we restart phone it just shows 5 icons on it rather than 6. I already tried resetting to factory settings however this was not fixed. Was not an issue with one ui 7. 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request you to share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve the issues.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support