Original topic:

Dual Messenger Feature

(Topic created on: 08-29-2021 08:02 PM)
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TMan296
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Galaxy S
My friend GFerns24 told me about this cool feature which is Dual Messenger. It allows a secondary app to be downloaded and used. Like for WhatsApp you can have 2 for different numbers. 

It's in Settings > Advanced Features > Dual Messenger

image

Hope it helps someone in need. 
5 Comments
Samsung_specialist
Community Manager
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Galaxy S

Thanks for sharing! 

Galaxy S
My pleasure
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kushd08
Active Level 3
Galaxy S
No use team, the dual Whatsapp application is not working since many months
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Samsung_specialist
Community Manager
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Galaxy S

The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.

Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.

Samsung is trying to solve the problem quickly by contacting WhatsApp team.

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kushd08
Active Level 3
Galaxy S
Thanks alot technical specialist. Looking forward to hear soon from Samsung with the solution, as its been months now.
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