shriansh
Beginner Level 2
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08-18-2020 03:38 PM in
Galaxy S
I have been using galaxy s10 for almost a year now. Since the last few updates I have noticed heavy battery drain issue even when the phone is in stand by mode with ever turned off except mobile data.
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BasselK
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08-18-2020 04:36 PM in
Galaxy S
Hi, please go to Settings > Device care > Battery > Battery usage, and check which apps drains your battery most, click the apps and turn 'Put app to sleep' toggle on, let me know if this was helpful.
Samsung_special ist
Community Manager
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08-19-2020 12:02 PM in
Galaxy SHello there,
Battery percentage may vary according to the usage (internet, call, video playback, etc..). However, if you feel that the device battery drains quickly when no function is used, please send the device to one of the service centres to discover and fix the problem. www.samsung.com/ae/support/servicelocation/.
Thank you