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08-04-2025 06:45 PM in
Galaxy S- Mark as New
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08-04-2025 08:50 PM in
Galaxy S- Mark as New
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08-04-2025 09:11 PM in
Galaxy SOpen the Samsung Members app on your S25 device.
Look for the "One UI 8 S25 Beta" banner.
Tap the three-dot menu (⋮) at the top right.
Choose "Leave One UI 8 Beta" or, if not visible, go to Settings > Beta program settings > Withdraw from Beta Program.
Complete the short exit survey
After you leave, you will stop receiving beta updates and may need to roll back to the latest stable software version (One UI 7).
To roll back, use the Samsung Smart Switch app on your PC or Mac:
Connect your phone to your computer via USB.
Open Smart Switch. If you're on beta firmware, you should see a "Downgrade" button.
Click "Downgrade" and complete the process. This will factory reset your phone, erasing all data—so back up anything important
If you find this useful kindly tap on the 3 dots on the right of this message and accept solution
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08-05-2025 08:49 AM (Last edited 08-05-2025 08:50 AM ) in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that we never recommend downgrading your device software as this may cause malfunctioning on your device. However, we request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Warm Regards,
Samsung Customer Support
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08-05-2025 02:11 PM in
Galaxy S