Original topic:

Double tap not working

(Topic created on: 08-06-2021 08:23 PM)
193 Views
deepak9935
Active Level 1
Options
Galaxy S
After update double tap and finger print scanner is working when is screen is off 
Even after enabling from settings solutions pls
4 Comments
Green_Grass
Expert Level 2
Galaxy S
Report in error report section
Galaxy S
Yup report this issue in error reporting section in samsung members app. They will respond you in about 24-48 hrs
0 Likes
deepak9935
Active Level 1
Galaxy S
Ok thanks
0 Likes
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible. 

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes