After 6.1.1 update in August, Samsung S23 Ultra device's sound has become so poor that it feels like a midrange phone. And after October patch, it stills not have been fixed. The excellent sound quality has been cut off. I don’t know why samsung is doing this. Fix this please samsung.
There may be any dust particles that blocking your device speaker to eject that google search fix my speakers and open the webpage then there is a switch to play a buzzing sound tap on it and play it for 5-10 minutes remember you should hold your device horizontally and the volume should be at maximum level. NB: High-frequency sound was playing that may feel irritating so better to keep the device horizontally in a phone stand or you can hold it in your hand after putting earphone and listen songs in another device if possible. Do it in a closed room. This may be helpful for you if this was helpful for you please mark as resolved by tapping 3 dots on top right corner of my comment 🥰
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.
● Check device volume settings: Tap on Settings > Sound & vibration>Volume > Drag the volume adjustment bar left or right to increase or decrease the device volume. To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.
● Clear Sound Picker data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Picker> Storage> Clear data of Sound Picker.
● Clear Sound Alive data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Alive> Storage> Clear data.
● Clear Adapt sound data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Adapt Sound> Storage> Clear data.
● You can reset your device by following the steps. 1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. 2. Remember the Google password before resetting the device because it is required during initial setup. 3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
