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Original topic:

Do not update s24+ on June Patch

(Topic created on: 06-13-2024 03:06 AM)
956 Views
user9992112
Expert Level 5
Options
Galaxy S
After receiving June update on my s24+ when I set the brightness to 0% the screen turns green and grainy. This issue is widespread on s24+. It could also occur on whole s24 series. Nobody knows anything so far. 
It is better NOT to install update for now om whole s24 series. 

image
0% brightness 


image
25% brightness 


18 Comments
user9992112
Expert Level 5
Galaxy S
Nope
0 Likes
Galaxy S
Will u please show us the way how to reach samsung US flatform?
0 Likes
Maneeha07
Active Level 4
Galaxy S
I have been facing the same issue for last week after I received security patch of may. I also face green display on low brightness and specifically on lock screen and whenever o have to unlock any app via fingerprint. I've also shared the post twice in this community along with pics
0 Likes
user9992112
Expert Level 5
Galaxy S
I know your issue, and you need to visit another service center
0 Likes
Maneeha07
Active Level 4
Galaxy S
I've already visited 2 service centres, one of them just installed some software into my phone and the lady in other service center argued with me that it's not a fault, it's normal behaviour of phone. I told her if it's normal behaviour then why didn't it happen in 7 months? And she simply said you didn't notice.... wow
0 Likes
user9992112
Expert Level 5
Galaxy S
I have 2 a54 phones in my family and none of them have this issue (yet)
0 Likes
Maneeha07
Active Level 4
Galaxy S
May they never get this issue, it's too annoying, and service centre isn't ready to admit , even my phone is under warranty
0 Likes
user9992112
Expert Level 5
Galaxy S
They are waiting for you to run out of warranty that's it
0 Likes
Maneeha07
Active Level 4
Galaxy S
That's not fair
0 Likes