Original topic:

Display related issue

(Topic created on: 09-04-2025 04:14 PM)
216 Views
Akashbait
Active Level 1
Options
Galaxy S
After One uI 7 update s22 ultra is showing display issue. A white thick bar is appearing to the right side of display starting from right of front camera. This is same kind of issues reported by other users. Please fix this as soon as possible by providing an update or let me know if I need to approach service center. This is basically disapointing like when an update is sent to all format phones its not tested with all modes. Here the issue is specifically with refresh rate 120Hz. If we change the Motion Smoothness to standard 60Hz issue is not there. But if we switch to Adaptive 120Hz display shows issue. Please fix this ASAP Samsung team.

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6 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and go to service center for check and resolves this issue. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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Nonspro
Beginner Level 2
Galaxy S
Same is appearing in my mobile after this update.. Is Samsung team working on it? If not whats the free replacement of the display? Apple and one plus both offering replacements if such issue occurs due to software.. Any suggestions
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Akashbait
Active Level 1
Galaxy S
I visited services center If a new update is coming from the company, and after updating it, the mobile display is damaged, then what is the customer's fault? 

This update has caused a problem, so why should we bear the cost? ill escalte this to your higher authority and also give bad feedback on social media

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Akashbait
Active Level 1
Galaxy S
Phone Invoice Copy1757353563837.jpg
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