Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.
Conditions (e.g., 3 years from purchase) and without physical or water damage.
Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.
The offer is valid until 30th September 2025
If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it's as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
As you have already coordinated with the service center team regarding your device display issue, they have provided you with information after inspecting the device physically, as per Samsung guidelines. Please be assured that they have given you all the correct information regarding the repair process.
We suggest that you visit the service center again and submit your device for further processing. Rest assured, we will provide best-in-class services, and the repair will be carried out by trained and certified Samsung engineers. Additionally, all parts used will be genuine.
