Display issues in S20 series

[StanyPravin]

I've seen many of us having the pink line issue in the display of s20 series.

Since this is not our fault, why dont we raise a complaint against this? Why dont we let samsung know about this?

Any official email ids to send a complaint?

[chathuradesilva]

You can use members app, this form
( https://samsungsrilanka.lk/contact/contactus ) as well as the email :hello@softlogic.lk to send your complain to Samsung Sri lanka.


If you find this helpful please consider clicking the three dots on upper right corner and accepting the answer.thank you in advance.

[Dr_Sadesh_Abey]

Samsung already knows about the issue bro. So far the HQ (which is not in SL) Has not said anything with regards to this issue. Hopefully, they'll give u a solution soon

[StanyPravin]

Hope so

[Dananjaya 91]

The thing is the lines start to appear right after expiring the warranty duration. Samsung should give a proper solution without charging the customer even after the warranty period as this is a quality issue with their production. I think Flagship devices should be in flagship quality not like some Chinese **bleep**. 

[StanyPravin]

But samsung does'nt care about their users lol

[Dananjaya 91]

It's the high time they listen to there customers as this is just ridiculous to get issues with flagship devices just after 1 year of use without any heat or water damage. 

[StanyPravin]

So only the option we have is to change the display with our own money?