I am sorry to say that i have samsung galaxy s21fe and i am happy to say i am from my fist to still now total of 6 mobile i always use samsung mobile . But this time show after update my phone getting line isuue . But samsung service center sey line issue faulty software issue but no free replacement becoz my phone have only one dammage thats not a big dammage like dent. But my consern my this damag have last 1.2 years but i have no issue for this but line issue created by samsung so it must be fix by samsung .otherwise i request all dont involved samsung this bad busness strategy please go other brand . If my probleam not solve i also left from samsung after 25 year of my relationship as a caustomer.
As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.
You have already connected with our service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable for the damaged (dent) products.
Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.
Your service team say line and dent same side now all screen have line how your support team say now ... your service center say line come from update .. not my fault this is to mych samsung going another brand .. and suggest to all my relatives going another brand
