Original topic:

Display issue s23

(Topic created on: 06-25-2025 02:51 PM)
57 Views
AmeenIsmayil
Active Level 3
Options
Galaxy S
I got a pink line on my S23 now—last week it was a green line. When I visited the service center, they said Samsung is replacing displays for the S21 and S22 series with only a service charge. But for the S23, no such service is offered. What should I do, Samsung?
16 Comments
AmeenIsmayil
Active Level 3
Galaxy S
Already visited samsung customer service centre no use
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
ram_ram
Expert Level 3
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try
abhisabu
Beginner Level 5
Galaxy S
@Samsung Please look on to these difficulties faced by the users including me as it is inconvenient to not to provide any support, being unresponsive is so lame
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable for out of warranty products. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support

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AmeenIsmayil
Active Level 3
Galaxy S
Are you joking , genuine cost the said for display it cost 8500 rs . What is the guarantee that after changing the display this lines won't come
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