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02-21-2020 12:25 PM in
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02-21-2020 04:20 PM in
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02-25-2020 01:31 PM in
Galaxy SHi there,
Please perform the following steps to resolve the issue:
1. Reset the settings via- Settings > general management > reset > reset settings.
2. Check the mentioned issue in safe mode.
3. If issue still persists, create data backup and reset the device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members