Display Issue S20 Plus

[NGP90]

Vertical lines started to appear on the display without causing any physical impact. One line developed a month ago, now it is 4 lines and seems to be long way to go. Looking at the internet it seems that the issue is a typical one and several people around the globe shared their concern. 

Being this manufacturing issue, samsung has to take certain measures to help its customers regarless they are on or out of warranty period.

Does any one got any positive response from Samsung UAE with regards to this problem.? I have come to know in some countries, Samsung helped customers to repair the display free of cost. 

[Zain2000]

I recommend visiting a Samsung centre as they will be able to help you. Samsung will be able to repair the device, if it's a manufacturer defect.

[NGP90]

I checked in a service center before. But ar that moment I also havent had an idea that it is a common problem. They asked 1050 Dhs for the replacement. Quiet a profitable method.

[Zain2000]

Did you tell them that there was no physical damage on the device?

[NGP90]

Yes

[Samsung_specialist]

Hello,

For assistance, please visit one of our authorized Service Centres to check it for you. You may refer to the link it will guide you to the nearest service centre to your location https://www.samsung.com/ae/support/service-center/

[Wajdee]

i am also having same problem. green and pink lines. Samsung Gulf isn't care about their customers like other countries did. I contacted Samsung Gulf CEO, Technical support, service center. They are not giving any solution. throw it and go for another brand.

[NGP90]

I have visited a service center and had a coresspondance with customer care . They are clearly denying any support for those phones out of warranty.
We are currently planning to approach consumer court and need evidence from more people. Samsung either need to acknowledge the issue rather than accusing as a customer problem because we dont know the company deliberately did this or not.

[Wajdee]

brother, you can find 1000's of evidence on the internet and social media. even Samsung South Asia acknowledge the issue and provided free replacements (see the attachment)