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3 weeks ago in
Galaxy S- Mark as New
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Galaxy S- Mark as New
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3 weeks ago (Last edited 3 weeks ago ) in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence. We strive to provide the best quality for our customers, and we would like to understand more about the issues you faced.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.
As you have already connected the service center and they have provide you information according to Samsung policies, Since your product was purchased from abroad, repair will be on a chargeable basis. They will ensure you receive original parts at a genuine cost along with a service invoice.
Additionally, we appreciate your valuable feedback regarding the potential extension of the display policy worldwide.
Warm Regards,
Samsung Customer Support
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3 weeks ago in
Galaxy S