Original topic:

Direct call edge screen not working after Android 10 update.

(Topic created on: 01-21-2020 10:32 AM)
723 Views
OSss08
Active Level 2
Options
Galaxy S
The Direct Call edge that I used to use frequently has stopped working after the android 10 upgrade. If I remove the contact from the edge and re-add it, it works once but then stops working again if u try it for the second time. Any solutions? 
3 Comments
Samsung_specialist
Community Manager
Options
Galaxy S

Hello, 

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.

Thank you 

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OSss08
Active Level 2
Galaxy S
Contacted Samsung the issue did not get resolved. However I checked the Galaxy store for Direct Call Panel and there was an update waiting. I updated it and now its working. I dont know why this was not updated automatically. But this update solves the issue.
shatra
Beginner Level 3
Galaxy S
thank you....was going crazy due to this issue... issue solved now
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