Original topic:

Dex not working

(Topic created on: 05-30-2021 10:53 AM)
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Sumit9091
Active Level 1
Options
Galaxy S
Samsung Dex is not showing up on the the laptop when I connect my Samsung galaxy s8 via hdmi to usb type C cable.
15 Comments
Swetabh_Singh
Active Level 7
Galaxy S
Dex on Laptop doesn't work with HDMI... since Laptops have HDMI Output...

To use dex on Laptop, download the Dex app for Windows/Mac on Laptop and connected your phone normally through USB.
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Sumit9091
Active Level 1
Galaxy S
I have already installed it, still not working
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Swetabh_Singh
Active Level 7
Galaxy S
Connect you phone USB to laptop USB port. And keep your phone unlocked and accept the required prompts.
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Sumit9091
Active Level 1
Galaxy S
No prompt is coming. That's what the problem is. Even if I open dex pc app.

When I connect through USB without opening dex, only the drive opens up for file transfer.
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Swetabh_Singh
Active Level 7
Galaxy S
Is dex turned on from your phone?
Settings > Advance Feature > Dex (turn that on)
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Sumit9091
Active Level 1
Galaxy S
There's nothing like that in advance feature Screenshot_20210530-140141_Settings_122442.jpg
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Sumit9091
Active Level 1
Galaxy S
From Samsung website Screenshot_20210529-195321_Knox Enrollment Service_122377.jpgIMG-20210530-WA0000_122441.jpgScreenshot_20210529-194641_Knox Enrollment Service_122376.jpg
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Swetabh_Singh
Active Level 7
Galaxy S
Hey sorry to say. I just saw that you have S8... so for S8 u need Dex station and there is no connectivity for dex to a laptop.

However you can use DEX on a TV or Monitor by directly connecting the phone via HDMI to USB C..

Dex laptop is only supported by the devices which have wireless dex... and i guess thats from Note 9 or s10 and above devices..
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Sumit9091
Active Level 1
Galaxy S
It's nothing like that, there are somany videos on youtube where s8 connects smoothly without any dex station, just over cable!
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