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Device getting hot...

(Topic created on: 12-03-2024 09:52 PM)
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Abdulla-Rahim
Beginner Level 4
Options
Galaxy S
My device is galaxy s21 ( not fe ). I just play pubg mobile. In smoth 60fps after half match device start getting hot up to 44/45°. I need some suggestion

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goodthings
Expert Level 5
Galaxy S
Please don't bothered about this issue. It's common. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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8 Comments
Solution
goodthings
Expert Level 5
Galaxy S
Please don't bothered about this issue. It's common. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
AB_Jag_S23
Active Level 6
Galaxy S
Remove any cover, turn on room fan for ventilation and pray for it to not get hot 😂 or play in lowest settings😂
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Abdulla-Rahim
Beginner Level 4
Galaxy S
You think i didn’t try that 😂.
I also tried using table fan 😂🫡
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AB_Jag_S23
Active Level 6
Galaxy S
🤣🤣table fan was personal
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umesh30
Expert Level 2
Galaxy S
Bro, it's normal while playing games. Bcoz while playing games, GPU, CPU, display, vibration, speaker, brightness, gyroscope, etc are quickly using more battery.
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AB_Jag_S23
Active Level 6
Galaxy S
Get a gel ice pack each time you play with higher settings😂 may need a water bucket if the S21 is about to boil😂
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that while using third-party and gaming services can cause your device to heat up and drain due to high power consumption. Closing these apps may help cool down the device. However, if you still feel that your device is overheating during normal use, please follow the steps below to resolve the issue.

● Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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