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Active Level 3
This is very bad service from samsung, S9 plus still running with security patch of November. Samsung is not valuing customers of flagship devices, they have to consider the money we spent for the devices. In future i will not consider Samsung for smartphones if it is continuing like this. I started using Samsung devices from 2012 and this may be the last. 
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Active Level 1
EXACTLY !
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Active Level 7
Totally agree with you. Samsung does not value its customers at all.
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Active Level 7
there are some rumours that the update will be delayed till march 2020!!!
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Active Level 1
мои телефон не подерживар Galaxy Themes
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Active Level 1
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Community Manager

Hey,

We appreciate your feedback and we are going to share it with our concerned team.

Thank you

 

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Active Level 3
Hoping a positive response.
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Beginner Level 5
totaly agree , we are using ur flagship phone,
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Community Manager

Please provide us with the following information (you can take a snapshot):

Go to "Settings -> Software update -> Download and install -> Current Version"

 

Please confirm if the same:


It will look like this "G965FXXU7CSK1 / G965FXXU7CSJ5 / G965FOXM7CSK5"

 

If not, please share the screenshot.

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