Original topic:

Degraded Camera performance on S20 FE 5G

(Topic created on: 08-14-2022 05:32 PM)
312 Views
drinstatraveller
Beginner Level 2
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Galaxy S
I bought samsung galaxy S20FE5G solely for camera .. but for my disappointment samsung degraded the camera performance onthis device... Now itfeels use less.. even my galaxy 51 performs better in this regards... 
Now problem is in HDR processing.. nothing happenes with the hdr toggle in settings... Same changes either you turn it on or off. Dynamic range heavily affected..contrast is very high..even view finder shows better hdr before capturing a photo .. please check photos for reference... And about front camera its totally unusable..trash .. pathetic.. heavily contrasted..no hdr .. dark photos even in broad day light... 
Only thing impressed is Nightmode ...by far the best I have seen..
Now if we don't raise our voices samsung will never fix this... If they were intended to so they would have already done that..
And please don't suggest factory reset or clearing app data. 
Thanks
From a frustrated samsung user
( I am samsung user since 2016..it was a good experience till now)

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4 Comments
sumeet1985
Active Level 1
Galaxy S
Yes .I completely agree..Front camera is a trash..feels like a cheap sub 8k rubbish...Very shocked how come a flagship grade mobile will have this kind of front camera.I too repent my decision to purchase this in 2022.
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adi99999
Active Level 3
Galaxy S
S20 fe 5g ko Leneka soch Raha tha bro kya karu
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Snelomenopee
Beginner Level 2
Galaxy S
It doesn't work
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