Original topic:

Dead pixels? - Screen Replaced

(Topic created on: 05-09-2022 09:26 AM)
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hamydansari
Active Level 6
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Galaxy S
Hi,

Any S22 Ultra users facing such issue? Around the Camera I see extension of black circle. It seems a display issue. I'm going to take the phone to service center today. 

UPDATE: Samsung Rep in the MOE service centre informs this is the first time dead pixel is reported to him. They'll have to replace the screen. Here is the fun part - the device is out of warranty LOL. Device which has 2yrs coverage is OOW. A Device that was released couple of months ago is OOW. The service centre guys have to follow system protocols even when they know logically thats cannot be true! They are checking with Samsung Team for approvals.

UPDATE: Got the screen replaced.

image


13 Comments
Galaxy S
Can I get a screenshot of the software info after dialing *#1234#
0 Likes
hamydansari
Active Level 6
Galaxy S
Here you goScreenshot_20220509-073307_DeviceKeystring_27296_1652067187.jpg
0 Likes
Galaxy S
This is a UAE variant device. What reason do they say not for giving you the regular 1 year warranty?
hamydansari
Active Level 6
Galaxy S
As i said, its just a system fault. It'll be updated to 2yr warranty.