Original topic:

Contacts problem

(Topic created on: 08-21-2022 12:39 PM)
129 Views
Rasheed474
Active Level 3
Options
Galaxy S
I have problem with my phone galaxy s22 ultra 5G  every once in a while losing my contacts and found it in recycle bin .
Anyone have same problem and The solution please if anyone knows 
4 Comments
GoldUnseen
Active Level 7
Galaxy S
May be unused contact for certain time.
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Rasheed474
Active Level 3
Galaxy S
No all contacts removed to recycle bin
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mohammedcs777
Beginner Level 2
Galaxy S
Is the same email id signed in on any other phone? Sometimes they delete contacts they don't know.
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Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

 

Kindly follow the steps:
Go to Settings - Apps - Contacts - Clear Cache only.
Make sure there is enough storage for new contacts.
Export the contacts to a different path.

If the issue persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask a question).
Note: Please send device log files within 15 minutes of the issue occurrence along with the exact issue details.​

 

Let us know if this helps!

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