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01-29-2024 06:18 PM in
Galaxy SDear Samsung Customer Support,
I hope this message finds you well. I am writing to bring to your attention an issue I have been experiencing with my Galaxy Buds 2 Pro when connected to my Galaxy S24 Ultra.
Specifically, the problem arises when I connect the Galaxy Buds 2 Pro to my Galaxy S24 Ultra; I can only hear notifications on one side. Strangely, all other sounds are functioning correctly.This issue is isolated to the Galaxy S24 Ultra, as everything works seamlessly with my Galaxy S22 Ultra.
I have attempted troubleshooting steps, such as re-pairing the devices and checking for software updates, but the problem persists.
As a loyal Samsung customer, I value the quality and reliability of your products. I believe this issue may be a software-related compatibility issue between the Galaxy Buds 2 Pro and theGalaxy S24 Ultra.
I kindly request your assistance in resolving this matter promptly. Your attention to this concern is highly appreciated, and I look forward to hearing from you soon.
Thank you for your time and understanding.
Sincerely,
Shyam SELVAKUMAR
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01-29-2024 11:33 PM in
Galaxy S- Mark as New
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01-29-2024 11:37 PM in
Galaxy S- Mark as New
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01-31-2024 10:47 AM in
Galaxy SKindly visit the service center for further check.
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01-31-2024 10:59 AM in
Galaxy S- Mark as New
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01-31-2024 12:26 PM in
Galaxy S