Original topic:

Color loss, colour saturation

(Topic created on: 01-13-2022 04:04 PM)
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KeepItTidy06
Beginner Level 2
Options
Galaxy S

Anyone having this problem with the recent update for their samsung s9? When ever i go to unlock my phone via the screen sensor button or hit the power button too quick to unlock it, it looses colour loss/saturation, and the only way it fixes itself is by resetting the phone or powering off a few times. I've had to power off a few times for it to fix but it still happens... 🤔🤔

1 Comment
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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