Original topic:

Chat assist AI feature not working...

(Topic created on: 04-30-2024 09:42 PM)
1815 Views
Rupam13
Beginner Level 2
Options
Galaxy S
Hi there,
I am using samsung galaxy s23 and after the one ui 6.1 update , all the AI feature working well accept the chat assist feature. I can't translate chats..This feature is not showing on my phone..
I would greatly appreciate any guidance or support in resolving my issue thank you.
3 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

pavan93
Beginner Level 2
Galaxy S
Hi there, I am using samsung galaxy s23 ultra and after the one ui 6.1 update, all the Al feature working well accept the chat assist feature. I can't translate chats..This feature is not showing on my phone.. I would greatly appreciate any guidance or support in resolving my issue thank you.
Aman62195
Active Level 1
Galaxy S
I can see the text while using AI assist chat. My set is S24 plus. The problem started after December update of software
0 Likes