Original topic:

Charging port issues started to haunt the S10 Lite once again.

(Topic created on: 08-01-2022 10:00 PM)
401 Views
Varun013
Active Level 5
Options
Galaxy S
I'll keep it short. My S10 lite is almost two years old now. Below are the details.

-Phone purchased - August 2020 (India)

-Software - 100% official stock (screenshot attached)

- Official in-box charger being used to charge since Day 1.

-Charging port replaced - August 2021

-Phone was unable to detect charging connection two times today, but is working now.

-Multiple S10 lite users have reported the issue on telegram group (Screenshots attached)

-Charging issues started to emerge after July 2022 OTA update.

-Utmost care is being taken while connecting / disconnecting the charger.


Samsung is, therefore requested to kindly look into the matter and provide a fix as soon as possible.


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7 Comments
DeeS22UltRa
Active Level 7
Galaxy S
Same problem was there with mine, i got replaced @rs750 from service center and now since 3 month working fine.
Varun013
Active Level 5
Galaxy S
How so reasonable? I guess it costs Rs.1500..
0 Likes
Varun013
Active Level 5
Galaxy S
Pls reply. Howcome at this price.. Do you have any Care plan?
0 Likes
DeeS22UltRa
Active Level 7
Galaxy S
No just visit authorised service center,
DeeS22UltRa
Active Level 7
Galaxy S
Just see, if service center charge labour charge, cost will become around 1200, in my case, they waived off labour costSmartSelect_20220803-234235_Adobe Acrobat_67987_1659550356.jpg
Subhan1143
Active Level 3
Galaxy S
Same problem with My s10 lite too bro from this morning i don't know what to dooo
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

However, you can also visit bit.ly/3l9Cksp to know how to optimize mobile charging.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support