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Original topic:

Charging issues in s8.

(Topic created on: 05-27-2020 05:08 PM)
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oyemukul
Active Level 8
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Galaxy S
My Phone is Charging very slowly now a days ,it Does not show remaining time also i think due to high temp. The phone stop the charging.

image


When i check temp. In cpu z it shows 41°c.
I attached a pic. 
And if someone has any solution please let me know.
10 Comments
Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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