Original topic:

Charge not taking

(Topic created on: 07-19-2025 06:21 PM)
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SNar
Beginner Level 2
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Galaxy S
If the charging cable is being insert it show's the box saying that mobile got moisture or foreign material but if checked there is no moisture or anything. Why it is showing?
2 Comments
BiRdMaN
Expert Level 5
Galaxy S
Clean your phone and cable pin with a dry cloth
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issues by using given link.

● Galaxy device moisture issue: https://www.samsung.com/in/support/mobile-devices/moisture-handling-tips-for-mobile-phones/

In case the issue persists, please take your device to the nearest service centre for a physical inspection. You can locate your nearest service centre by visiting https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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