Original topic:

Challenge the CEO to respond and resolve overheating issue of your products

(Topic created on: 07-08-2021 10:58 PM)
HATES21
Active Level 5
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Galaxy S
Hi, I'm openly challanging CEO to resolve heating issues faced by very own Samsung Customer.
 
 If you can't dare to resolve, better let some one who has customer centric approach to lead instead
 
 It's high time you keep harrassing by offering substandard product even under flagship offerings
 
 Immediately refund those who raised heating issue, like I raised it on day 1 itself and still awaiting refund as none of you could offer any workable solutions. Not using camera functionalities cannot be the solution anyhow mind you.
 
 Mr. CEO I'm excited to meet you in person at Mumbai to openly discuss on pathetic experience I had from day 1 of my purchase of your flagship s21 and how you and your so called expert team couldn't even rectify the issue for more than 100 days - mind you.
23 Comments
DrINTERCHUPIPI
Active Level 4
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Galaxy S
To which ceo ? 🤔 mr.moon or Pranab mistiri?
HATES21
Active Level 5
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Galaxy S
Samsung India
DrINTERCHUPIPI
Active Level 4
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Galaxy S
Pranab mistiri
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Galaxy S
And you expect the CEO to read this?
DrINTERCHUPIPI
Active Level 4
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Galaxy S
Not read this ... he is directly going to Mumbai to meet him face to face
PrateekPriyadarshy
Active Level 10
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Galaxy S
😆
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Galaxy S
🤣
0 Likes
Drago
Active Level 6
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Galaxy S
You don't know how to use your phone or yours has a manufacturing defect.
HATES21
Active Level 5
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Galaxy S
While I'm quite unsure about my usage, phone repeatedly flashed notification and thereby did not allowed me to continuously operate camera and it's advance features

Even dealer like Croma official have already communicated to the Samsung personnel as well

Still customer is suffering with substandard offerings of flagship product

International customer already rewareded refund for same issue for same model, why biased towards Indian?
Infact, I raised the issue on very first day itself!IMG-20210414-WA0045_170828.jpgIMG-20210414-WA0042_170816.jpg