Original topic:

Cannot answer call as keyboard hides call button

(Topic created on: 07-18-2021 09:48 PM)
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SpaceTime
Active Level 8
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Galaxy S
This is a weird problem I faced twice. Both in case of call from uber. When I pull my phone out of my pocket I see keyboard hides the call button and I am not able to answer or reject the call.. I am not able to remove the keyboard also by any means.. screen off and on also not worked..at last the call was missed and I had to dialled back.. anyone else faced this?

Device - S20 FE 5G
3 Comments
SpaceTime
Active Level 8
Galaxy S
I have now reported this bug to Samsung.. basically there is a chat option in uber ..now if screen is off with uber chat open ..and if someone calls the keyboard basically blocks the slide to answer and reject buttons ..so one cannot respond the call..

This issue is with both Samsung and google keyboard..

This issue is not there with sms app or whatsapp . Like if screen off with keyboard open in message or whatsapp ..no issue is responding incoming call..

I thought this is Uber bug ..but when I tried the same in a Redmi device..the issue is not there ..so this is Samsung bug..
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

SpaceTime
Active Level 8
Galaxy S
Already done .... now I know the issue I can avoid this now..
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