Original topic:

Can't see notifications post one UI 5.0 update

(Topic created on: 12-19-2022 08:18 AM)
238 Views
TonyStark00
Active Level 3
Options
Galaxy S
Hey team,

I'm using s22 ultra, whenever I unlock my phone after putting it on lockdown mode, I don't see any notifications though I'm actually receiving them. They aren't visible in notifications panel.
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6 Comments
Record4
Active Level 10
Galaxy S
Don't use lockdown mode. It was preventing all notifications.
Use routines to use biometrics instead.

👉 it was new bug in android 13.

From Mahammad Rafi.
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TonyStark00
Active Level 3
Galaxy S
Could you explain that routines part a bit clear ?
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Record4
Active Level 10
Galaxy S

Simply create a routine as in screenshot. And also set running time how long biometrics you need eg.. 10 mins.

From Mahammad Rafi. SmartSelect_20221219_083814_Modes and Routines_1000002433_1671419294.jpg
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Devs94
Active Level 2
Galaxy S
Same problem 🥲
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Parthh10
Active Level 7
Galaxy S
The best solution for now is to unlock secure folder no need to reatart phone.. you'll get noti after unlocking secure folder once you unlock your phone.. its a bug for sure.. lets see when they resolve it
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