Original topic:

Can't Register Care+

(Topic created on: 08-22-2024 06:13 AM)
163 Views
KhalilAI
Active Level 3
Options
Galaxy S
Hi its my new device as i can show in screenshot. Im trying to purchase Samsung care+ but when i enter my imei in page its says your device is not eligible even more then 40days is left to buy but its giving me this error from day 1st.

image





image

I hide imei. And yes i enter correct imei manytime. SIM1 IMEI. 
18 Comments
KhalilAI
Active Level 3
Galaxy S
By the way evry mobile is made in china and Vietnam. Mine is from Du telecome and its made is Vietnam UAE variant. Originally purchase from du telecome.
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AAziz1983
Active Level 2
Galaxy S
I meant the regional specifications is not GCC, maybe other region like India or China
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Samsung_specialist
Community Manager
Options
Galaxy S

We would like to extend our heartfelt gratitude to you for choosing Samsung as your brand of choice. However, it's important to have information related to the place of purchase as well as the IMEI number associated to your device. You may contact our support team for further help on the available channels below.
https://www.samsung.com/ae/info/contactus/

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Markyyyy
Beginner Level 2
Galaxy S
Did you manage to buy it? I am facing the same issue
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KhalilAI
Active Level 3
Galaxy S
No its still giving me error
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Jeev444
Active Level 1
Galaxy S

me also facing the same issue

 

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mhdmuneeeeb
Active Level 4
Galaxy S
Same issue brother
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Jeev444
Active Level 1
Galaxy S

i purchesed my phone from Sharaf DG. I AM ALSO FACING THE PROBLEM WITH MY S23 ULTRA. i   unable to register IN SAMSUNG CARE PLUS WITH MY IMEI number. Its showing invalid IMEI number

 

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Jeev444
Active Level 1
Galaxy S

me too

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