Camera

[Robert_Cobra_]

Could someone share their experience what's the matter with S24 ultra 50mp and 200mp photos ,after processing why do the taken pictures become blurry and details also get reduced.Is there any solution for it or these 50mp and 200mp lens are just marketing gimmicks ?

[Kiran_Kiru]

Same experience with me too

[NeelGangrade]

I am not sure but my S24 Ultra is clicking amazing shots. Keep cleaning the cache and data after 6 months or so to reset the camera. Hope this helps 🫰🏻

[vignesh1212]

Been facing the same issue since the recent update. I posted photos from my s24

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support