Camera vibrates while opening any camera related apps for S10 Lite

[YashM_22]

Hello Samsung,

I have an issue with the camera of S10 lite.

When I open any of the camera-related apps (Camera, Snapchat, Instagram, etc.), the camera would vibrate for few seconds. Maybe the OIS module is vibrating. I sometimes have to tilt the phone up-side-down to stop the vibrations. 

Please help as this is getting a bit annoying. I hope this would get solved in the next patch update.

Thanks and Regards,

S10 lite user.

[AlphaTrion]

The same issue was present in my old S6 edge. 1st occured when trying out the pro mode.

I thought samsung fixed it, seems like its back here again.

[_HK02_]

This seems to be a hardware problem so I don't think anyone can tell any solution

[AlphaTrion]

I mean, I thought samsung fixed it on S7 and newer devices.

On my S6 edge, it's not yet solved.
Yes, it is hardware issue.

This is samsung, what can we expect. Always some sort of defect.

[_HK02_]

It might be a temporary and accidental fix i guess

[AlphaTrion]

Accidental ?
Lots of people reported it around that time.

And it wasn't heard until now.
So if this came up again, the conclusion is, they started doing the low quality thing again.

[_HK02_]

I don't think so. Maybe the manufacturing is the fault. And which phone has such "BUG" in which its camera starts vibrating?

[AlphaTrion]

The camera makes a weird noise.
You can google it in case you want to watch it.

Yeah, of course, why isn't the manufacturing not well supervised ?
In case you look at all those motherboard and display issues.

[_HK02_]

I can agree with manufacturing problem because many users face hardware problems.

[Samsung_Support2]

Dear Samsung Member,    

Greetings from Samsung Customer Support!   

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.   

Warm Regards,  
Samsung Customer Support