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Beginner Level 2

20200810_230317.jpgHi,

I have a problem with the camera of my new Galaxy S10 lite. When I take a picture in wide-angle-mode there is a reflection of a part of the image. Very strange. If I take a picture in normal mode this doesn't happen. Does any of you guys know this issue?

 

Unfortunately I can't attach a file here. 

 

Cheers,

Marc

 

Here are to files for comparing:

 

normal angle:

20200810_231755.jpg

 

wide angle:

20200810_231807.jpg

4 Comments
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Expert Level 5
can you share the image
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Active Level 10
Are you seeing a little round grey circle ?
May be your shot suggestions setting is on .
Please share a screenshot or image for better understanding .
Else you can visit service centre to resolve your problem .
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Beginner Level 2

Sorry, I was too blind finding the upload button. Now I've done it. 

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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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