Hi support team, After update my phone i am facing camera issue ,when I go to services center, he says that need to change camera in your phone and need to update software and camera cost is 11k . Is this right way to cheating me ,my phone condition is very good and not a physical damage issue but he sayd that camera change
As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.
You have already connected with our service team, they have guided you according to Samsung policies about parts replacement.
Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.
Cs_member10 thanks for update my phone is working fine and sometime also camra is working but series center man said that your camera is damage need to change i am unable to understand some time camra working some time not wokring then how camera is damage. i have olny update the my phone. please take sericouse my issue and take a action to reslove my issue
